ventrata.com is a site operated by Ticket Group Limited ("We"). We are a limited company registered in England and Wales under company number 10485066 and have our registered office at 70 Lebanon Gardens, London, SW18 1RH.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and We are under no obligation to update it.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party without our permission. We have the right to suspend, withdraw or terminate your account, including the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, at our sole discretion. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although We make reasonable efforts to update the information on our site, We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
In particular, we will not be liable for:
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, or when you create or use a Ventrata account, you must comply with applicable law in the UK. Any content which you post must be accurate and comply with any applicable laws in any country from which content is posted. Your Ventrata account and any content must not:
Any content you upload to our site will be considered non-confidential and non-proprietary, and We have the right to use, copy, distribute and disclose to third parties any such content for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site. The views expressed by other users on our site do not represent our views or values.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
If you have a complaint about your booking, contact us at email@example.com and we can reach out to the venue on your behalf.
If you have any questions about refunds, you can contact us at firstname.lastname@example.org where we will be able to offer a refund on bookings provided that:
After a successful payment, your tickets will be immediately sent to you via email. If you did not receive your tickets please contact email@example.com and we can arrange for them to be resent.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, or establish a link to our site in any website that is not owned by you. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on our site other than that set out above, please contact firstname.lastname@example.org.
To contact us, please email email@example.com. Thank you for visiting our site. Date terms were last updated: 16 January 2016